Customer Satisfaction Survey

We value your opinion and we’d love to hear from you. Please take a moment to complete a quick survey and help improve our customer satisfaction team.

1. What brand of Alltrade product prompted you to contact Alltrade Parts Customer Support?

2. Type of tool

Battery-powered (e.g. cordless drill, cordless impact wrench)

Gas-powered (e.g. pressure washer, generator)

Handtool (e.g. hammer, screwdriver, socket)

Air compressor

Air tools (e.g. air impact, air ratchet)

Automotive Speciality Tool (e.g. cooling system tester kit, master ball joint service set)

Generator

Pressure Washer

Other

3. What is the purpose of your visit today?

I need to download a copy of the instruction manual for my tool

I need a replacement part for my Alltrade product

I need help on how to use the product

I need someone to contact me back regarding my Alltrade product

6. What is your mechanical/technical experience level?

Beginner (e.g. I seek assistance from a professional when something is not working)

Home Owner (e.g. I am able to replace lightbulbs on my own, I can replace a faucet on my own)

Hobbyist (e.g. I can fix most of my general appliances at home)

Weekend Warrior (e.g. My experience is higher than your regular hobbyist, I am able to fix motors with a guidance of a master mechanic)

Master Mechanic (e.g. I’ve broken down and build a motor by myself)

Engineer (e.g. I can build things on my own using applied science)